UCSF offers Video Visits, which allow you to see your provider without leaving home. You can use a smartphone, tablet or computer with a camera to see and hear your provider, all without the inconvenience of travel, parking or time away from work.

If you have scheduled a video visit, click a button below for instructions on getting started. If you haven’t, be sure to discuss video visits with your provider to see if they are right for you.



Set Up Your Device for Video Visits


Instructions for smartphone or tablet users 








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Instructions for Mac or PC users



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Need help setting up your computer or mobile device for video visits?

Contact MyChart Customer Service at (415) 514-6000, 24 hours a day, seven days a week.

Please do this well in advance of your appointment.