Black woman and child smiling, looking at book. They are sitting in a living room.

Hello! Let's get you set up for your upcoming video visit. A video visit allows you to see your clinician using your smartphone, tablet, or computer. To schedule a video visit, contact your clinician's clinic. 

Please review the video below for your device. If you need any help with these steps, call MyChart Support at 415-514-6000, available 24/7.

Watch the Video

Smartphones and Tablets

PCs and Macs



Join a Test Zoom Meeting


Need help setting up your computer or mobile device for video visits?

Contact MyChart Customer Service at (415) 514-6000, 24 hours a day, seven days a week.

Please do this well in advance of your appointment.